Frequently Asked Questions
Everything you need to know about shopping with My RMS Store.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
At My RMS Store, we prioritize ethical manufacturing and use high-quality, durable fabrics to ensure your fashion pieces last for seasons to come.